KEY DATES

WINNERS 2020

We are proud to present the winners of the UK Customer Experience Awards 2020. The day consisted of the online entry presentations in the morning followed by highly anticipated evening awards ceremony and an after party. We hope you enjoyed the day as much as we did!

See you again next year!

Neil Skehel, CEO Awards International

Overall Winner

Vitality Health

Customers at the Heart of Everything

Gold Awards Winner

Fred. Olsen Cruise Lines

Silver Awards Winner

The AA

Bronze Awards Winner

Aspen Healthcare

Customers at the Heart of Everything - Telecoms

Gold Awards Winner

BT Enterprise

Silver Awards Winner

BT Consumer

Customers at the Heart of Everything - Financial Services

Gold Awards Winner

Intuit Quickbooks

Silver Awards Winner

Vitality Health

Bronze Awards Winner

Virgin Money & InMoment

Customers at the Heart of Everything - Utilities and Housing Provider

Gold Awards Winner

Octopus Energy

Silver Awards Winner

SGN

Bronze Awards Winner

Code Student Accommodation

Customers at the Heart of Everything - SME

Gold Awards Winner

Vanarama

Silver Awards Winner

Farewill

Bronze Awards Winner

My Expert Midwife

Product or Service Development

Gold Awards Winner

BT Enterprise

Silver Awards Winner

Vitality Health

Bronze Awards Winner

Anglian Water

Business Change and Transformation

Gold Awards Winner

DHL Supply Chain and Homebase

Silver Awards Winner

BT Enterprise

Financial Services

Gold Awards Winner

Capital One

Silver Awards Winner

Virgin Money & InMoment

Bronze Awards Winner

Financial Services Compensation Scheme

Contact Centre

Gold Awards Winner

SGN Ltd

Silver Awards Winner

Ageas UK Limited

Employees at the Heart of Everything

Gold Awards Winner

Vanarama

Silver Awards Winner

Lead Forensics

Bronze Awards Winner

Sky Betting and Gaming

Employee Experience during the Crisis

Gold Awards Winner

AX

Silver Awards Winner

Vanarama

Bronze Awards Winner

BT Enterprise

Employees at the Heart of Everything - Financial Services

Gold Awards Winner

Vitality Health

Customer Experience during the Crisis - SME

Gold Awards Winner

Vanarama

Silver Awards Winner

Wisdom Spring Education

Bronze Awards Winner

Community Fibre

Customer Experience during the Crisis

Gold Awards Winner

Aspen Healthcare

Silver Awards Winner

AX

Online Customer Experience

Gold Awards Winner

Octopus Energy

Silver Awards Winner

National Grid

Bronze Awards Winner

Anglian Water

Online Customer Experience - SME

Gold Awards Winner

Vanarama

Silver Awards Winner

Tempcover Ltd

Bronze Awards Winner

GUURU Solutions UK Ltd

B2B Customer Experience

Gold Awards Winner

Vitality Health

Silver Awards Winner

B2B International & Brenntag

Bronze Awards Winner

DHL Supply Chain and Homebase

B2B Customer Experience - SaaS

Gold Awards Winner

Lead Forensics

Customer-Centric Culture

Gold Awards Winner

Vanarama

Silver Awards Winner

BT Enterprise

Customer-Centric Culture - Utilities

Gold Awards Winner

Octopus Energy

Silver Awards Winner

SGN

Customer-Centric Culture - Financial Services

Gold Awards Winner

Intuit Quickbooks

Silver Awards Winner

Vitality Health

Use of Insight & Feedback - Programme

Gold Awards Winner

Virgin Money & InMoment

Silver Awards Winner

JT Group

Bronze Awards Winner

BT Consumer

Use of Insight & Feedback

Gold Awards Winner

BT Enterprise

Silver Awards Winner

Legal & General Investment Management Real Assets in partnership with Sabio

Bronze Awards Winner

Business Stream

Team of the Year

Gold Awards Winner

NatWest Bank

Silver Awards Winner

Vitality Health

B2B Customer Experience - SME

Gold Awards Winner

Tempcover Ltd

Silver Awards Winner

bOnline Ltd