Czarina Sheikh Mathew
Executive Director & Customer Experience Specialist
A career history spanning over 25 years, accountable for customer experience with progressive and dynamic organisations. Founder of Imtiaz Consultancy, an award-winning management practice supporting businesses to enhance their employee and customer experience. Listed in Top 100 Customer Experience Professionals 2021. Global conference speaker for Last-Mile Delivery, Customer Service, and Digital Expo. Collaboration partnerships with Brilliant Customer Service for corporate training, The Capability Farm for leadership and team coaching, and Pro Commercia for cost management solutions. Consultant, Trainer, Coach.