MD, Customer Experience & Insight
Paul has spent his career helping premium brands engage with their customers better, to drive business growth. At Beehive Research, his passion for helping clients to make informed decisions about customer experience is the heart of what they do.
Paul’s expertise is in measuring customer experience, using the most effective research and customer experience solutions and tools. He listens to, and understands, a client’s customers and prospects and then communicates the conclusions clearly and succinctly, providing insights that drive informed decisions.