Customer Experience Director
Lynzi has over 20 years’ experience in the financial services industry leading multi-disciplined teams in different countries. Until recently Lynzi was at Old Mutual Wealth as Operations Director where her team won multiple industry awards for Customer Experience and Customer Service. Lynzi has a passion and a drive for delivering the best Customer Experience possible.
Lynzi is proud to say that she has recently moved to LV= as Customer Experience Director. LV= is a business that is passionate about the Customer, and places the Customer Experience at the heart of its decision making.