Customer Experience Director
Claire joined Studio Retail Ltd in 2018 as Customer Experience Director, driving the CX roadmap and CS operations across three continents. Previously, Claire spent 2 years with boohoo.com as CS Director, accountable for a global, multi-lingual CS operation, launching CS digital platforms for the boohoo group. She previously held the role of Director of Customer Services for N Brown Group, an FTSE 250 multi-channel retailer with revenue of c£800m. With over 20 years’ experience, Claire has delivered transformational projects with significant CX benefits.