The steering council has been established to provide guidance and support to Awards International in the operation of the Customer Experience Awards.
Steering Council members are selected for one year among the finalists of the latest edition of the awards.
Our partner Kantar, represented by its MD CX Tim Pritchard, provides research and valuable insight into CXA ® . This data is shared at the biannual meetings along with other information and measures.
The Steering Council is chaired by global CX consultant Ian Golding, CCXP.