Composed of leading CX professionals, our Steering Council provides guidance and support as we lay the foundations for another year of CXA®.
Members are selected for a one-year term: they are all winners or judges at the International Customer Experience Awards. The Chair of the Steering Council for 2022 is Ian Golding.
Take a look below to see who's helping us make 2022 the best CXA® yet!
Global Customer Experience Specialist
Director of Customer Services
Managing Director, Customer Experience
Senior Director, Customer Service and Complaints
Head of Customer Experience
Customer Experience, DXC Technology
Cultural Transformation Leader