Steering Council

Composed of leading CX professionals, our Steering Council provides guidance and support as we lay the foundations for another year of CXA®.

Members are selected for a one-year term: they are all winners or judges at the International Customer Experience Awards. The Chair of the Steering Council for 2022 is Ian Golding.

Take a look below to see who's helping us make 2022 the best CXA® yet!