In times like these, learning what makes a CX winner is more vital than ever.
This is the story of how Solus revolutionised their customer experience, featuring an in-depth interview with their CX Director and a full example of their entry.
There will be more to follow but for now, we hope you enjoy reading about how Solus triumphed in the Customer Centric Culture category at last year's Awards.
19th June 2020
10th July 2020
15th October 2020