Previous Judges

Carla Hall

Carla has spent her career delivering exceptional CX strategies and transformation programmes, at the utility, telecommunications, financial services, retail, education and not-for-profit companies in the UK, US, and Europe. Carla has held Group level Marketing and Customer Experience Director roles, and senior consulting roles at Vodafone, Aldermore, Voice, and Cambridge International. She’s been instrumental in delivering successful projects with CGA’s major clients, including Coca-Cola European Partners, the Rail Delivery Group & The Telegraph. Carla is a Chartered Customer Experience Professional