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Daniel Curzon

Dan is a multi-award-winning national and international accredited Customer Experience & Change leader with over 18 years’ experience of driving business transformations in complex multi-stakeholder organisations across multiple industry sectors. As a result of his deep understanding of consumer behaviours, likely future ‘wants and needs’, coupled with his notable, expert change delivery skills, Dan has helped organisations recognise and realise the benefits of focussing on customer experience, and colleague engagement in customer experience, as a key driver of sustainable growth.