Previous Judges

Gökhan Kara

Gökhan is a Certified Customer Experience Professional (CCXP). He is the founder of the Customer Experience Professionals Association (CXPA) Istanbul Network. Also, he’s a Board Member at CXPA, which has 4000 members from 70 countries. He’s a jury member and chair of judges in prestigious customer experience awards. Also, he is the chairperson of the Turkey CX Awards. He’s the winner of “2019 CX Impact Awards” and was selected as “2019 Top 25 CX Leader of The Year” and “2020 Top 150 Global Thought Leader and Influencer”. He worked as a CX practitioner in Telecom, Banking and Energy sectors for 10 years. Currently, he works as a Customer Experience Advisor at Pisano. He’s writing articles for Harvard Business Review Turkey. He is a part time lecturer at MEF University and gives Customer Experience Management course. Also, he’s a director at Customer Institute. He’s an international keynote speaker and gives training and consultancy to compaines for better customer experiences.