Meet The Judges

Helen Luty

Helen has over 20 years’ experience in Customer Service Management across a variety of both B2B and B2C businesses. As Head of Customer Experience for Landmark Information Group, Helen covers both service and success across a variety of teams, building and improving processes to ensure Landmark are easy to do business with, that focus on positive outcomes, that seek and learn from feedback and that look to the ever-evolving needs of customers. Helen has a passion for making a difference, this cascades throughout the Customer Service Teams and has resulted in high engagement scores and as we all know…… engaged and happy teams mean engaged and happy customers.

Landmark Information Group