Meet the Judges

We are proud of our judges. This page is updated regularly. Come back and check it out from time to time.

Many judge for us regularly, each year and at other awards. Many will be new. 

All our judges apply to judge. This commitment is vital to the credibility of awards and to ensuring a balanced and independent approach.

Judges are selected based on their experience and qualification. We aim to have large panels of independent businessmen and women, enabling us to allocate a reasonable number of entries to each judge to ensure that the evaluation is thorough.

Rob Ettridge - Judge at UK Customer Experience Awards 2019

Rob Ettridge

Partner/ Director, Client Services

Ian Golding - Judge at UK Customer Experience Awards 2019

Ian Golding

John Barr - Judge at UK Customer Experience Awards 2019

John Barr

Customer Experience Director

Maggie Colman - Judge at UK Customer Experience Awards 2019

Maggie Colman

Training Director

Paul Weald - Judge at UK Customer Experience Awards 2019

Paul Weald

Contact Centre Innovator

Hina Sharma - Judge at UK Customer Experience Awards 2019

Hina Sharma

Senior Engagement & Internal Comms Manager - Europe

Michelle Ansell - Judge at UK Customer Experience Awards 2019

Michelle Ansell

Managing Partner

Gary Jackson - Judge at UK Customer Experience Awards 2019

Gary Jackson

Group Director of Communications & Customer Success

Ash Cripps - Judge at UK Customer Experience Awards 2019

Ash Cripps

Change Readiness Partner - Road Operations Contact Centres

Caroline Tan - Judge at UK Customer Experience Awards 2019

Caroline Tan

Director

Harsha Anand - Judge at UK Customer Experience Awards 2019

Harsha Anand

Global Head - Business Transformation

John White - Judge at UK Customer Experience Awards 2019

John White

Consulting Director, Customer Experience

Rob Dermott - Judge at UK Customer Experience Awards 2019

Rob Dermott

Director

Joe Cahalane - Judge at UK Customer Experience Awards 2019

Joe Cahalane

Chairman and CEO

Olga Wormald - Judge at UK Customer Experience Awards 2019

Olga Wormald

Managing Director

Stephen Parry - Judge at UK Customer Experience Awards 2019

Stephen Parry

CEO and Business Author

Tracey Roberts - Judge at UK Customer Experience Awards 2019

Tracey Roberts

Business Development Director

Helen Fennell - Judge at UK Customer Experience Awards 2019

Helen Fennell

Co-founder / Director

Jo Boswell - Judge at UK Customer Experience Awards 2019

Jo Boswell

Director

Laura Bowyer - Judge at UK Customer Experience Awards 2019

Laura Bowyer

Head of Customer Excellence

Marie Cross - Judge at UK Customer Experience Awards 2019

Marie Cross

Training Director

Marlan Hardie - Judge at UK Customer Experience Awards 2019

Marlan Hardie

People Engagement Officer

Peter Milligan - Judge at UK Customer Experience Awards 2019

Peter Milligan

Founder

Phil Durand - Judge at UK Customer Experience Awards 2019

Phil Durand

Director, Customer Experience Management

Shadi Jamil Al Swairki - Judge at UK Customer Experience Awards 2019

Shadi Jamil Al Swairki

Senior Manager Hospital Services

Stewart Pattinson - Judge at UK Customer Experience Awards 2019

Stewart Pattinson

Director

Tiffany Carpenter - Judge at UK Customer Experience Awards 2019

Tiffany Carpenter

Head of Customer Intelligence Solutions UKI

Tim Pritchard - Judge at UK Customer Experience Awards 2019

Tim Pritchard

Managing Director, Customer Experience

Aaron Hunt - Judge at UK Customer Experience Awards 2019

Aaron Hunt

Customer Insight Manager in the Customer Insight & Experience Team

Ansi Rona-Bayildiran - Judge at UK Customer Experience Awards 2019

Ansi Rona-Bayildiran

Director

Brian Ford - Judge at UK Customer Experience Awards 2019

Brian Ford

Vice President - Customer Experience | Customer Services

Catherine Lindsay - Judge at UK Customer Experience Awards 2019

Catherine Lindsay

Head of Customer Experience

Chris Garthwaite - Judge at UK Customer Experience Awards 2019

Chris Garthwaite

CEO & Founder

Elke Neuteboom - Judge at UK Customer Experience Awards 2019

Elke Neuteboom

Research Director

Emma Wardle - Judge at UK Customer Experience Awards 2019

Emma Wardle

Senior Director Operations Delivery

Giles Owen - Judge at UK Customer Experience Awards 2019

Giles Owen

Operations Director

Gökhan Kara - Judge at UK Customer Experience Awards 2019

Gökhan Kara

CX Manager

Helen Gillett - Judge at UK Customer Experience Awards 2019

Helen Gillett

Managing Director

Jessica Cordery - Judge at UK Customer Experience Awards 2019

Jessica Cordery

Associate Director, Marketing and Customer Experience

Karma Harvey - Judge at UK Customer Experience Awards 2019

Karma Harvey

Head of Customer Strategy and Insights

Kathryn Simons-Porter - Judge at UK Customer Experience Awards 2019

Kathryn Simons-Porter

Customer Experience & Cloud Contact Centre Specialist

Kerry Edwards - Judge at UK Customer Experience Awards 2019

Kerry Edwards

Customer Experience Director

Laura Mullaney - Judge at UK Customer Experience Awards 2019

Laura Mullaney

Associate Director, Digital Proposition

Neil Kelley - Judge at UK Customer Experience Awards 2019

Neil Kelley

Senior Manager: Transformational Change & Delivery

Olga Potaptseva - Judge at UK Customer Experience Awards 2019

Olga Potaptseva

Founding Director

Paul Carter - Judge at UK Customer Experience Awards 2019

Paul Carter

Managing Director

Peter Hocknell - Judge at UK Customer Experience Awards 2019

Peter Hocknell

Co-Founder & Director

Sara Gorman - Judge at UK Customer Experience Awards 2019

Sara Gorman

Director of Portfolio Consumer Solutions & Digital Experience

Sarah Hart - Judge at UK Customer Experience Awards 2019

Sarah Hart

Customer Experience Program Director

Sharif-Paul Anton - Judge at UK Customer Experience Awards 2019

Sharif-Paul Anton

General Manager – Customer Support UK & Eire

Simon Kitchen - Judge at UK Customer Experience Awards 2019

Simon Kitchen

Customer Experience Client Success Director

Stephen Hewett - Judge at UK Customer Experience Awards 2019

Stephen Hewett

Founding Director, Adviser & Creator of NetCNS.

Vicky Smith - Judge at UK Customer Experience Awards 2019

Vicky Smith

Co-founder / Director

Waqas Piracha - Judge at UK Customer Experience Awards 2019

Waqas Piracha

Head – Pre-Authorization & Hospital Service Operations

Ann-Marie Khan - Judge at UK Customer Experience Awards 2019

Ann-Marie Khan

Customer Experience Director

Anne Sheedy - Judge at UK Customer Experience Awards 2019

Anne Sheedy

Director

Ben Llewellyn - Judge at UK Customer Experience Awards 2019

Ben Llewellyn

Global Head of Customer Experience

Brendan Dykes - Judge at UK Customer Experience Awards 2019

Brendan Dykes

Senior Director, Product and Solution Marketing

Brian Shuttleworth - Judge at UK Customer Experience Awards 2019

Brian Shuttleworth

Practice Lead – CX and Customer Service

Caitlin Jones - Judge at UK Customer Experience Awards 2019

Caitlin Jones

Service Design Lead and Digital Product Owner

Caroline King - Judge at UK Customer Experience Awards 2019

Caroline King

Sales and Service Director

Caroline Pain - Judge at UK Customer Experience Awards 2019

Caroline Pain

Senior Vice President, Customer Proposition

Chris Chipperfield - Judge at UK Customer Experience Awards 2019

Chris Chipperfield

Head of Customer Service Acceleration

Chris Little - Judge at UK Customer Experience Awards 2019

Chris Little

Director of Customer Thinking

Claire Hill - Judge at UK Customer Experience Awards 2019

Claire Hill

Customer Experience Director

Damian Burkhill - Judge at UK Customer Experience Awards 2019

Damian Burkhill

Director, Client Services

Debbie Ashton - Judge at UK Customer Experience Awards 2019

Debbie Ashton

Senior Vice President of Strategic Customer Experience

Emily Leadbetter - Judge at UK Customer Experience Awards 2019

Emily Leadbetter

Head of Customer & Stakeholder

Guy Masters - Judge at UK Customer Experience Awards 2019

Guy Masters

Managing Director

Ijeoma Okeke - Judge at UK Customer Experience Awards 2019

Ijeoma Okeke

Chief Customer Experience Officer

James Eyre - Judge at UK Customer Experience Awards 2019

James Eyre

UK Marketing Director

Jonathan Mindell - Judge at UK Customer Experience Awards 2019

Jonathan Mindell

Founding Director

Julie Stephens - Judge at UK Customer Experience Awards 2019

Julie Stephens

People Director

Katie Broadbent - Judge at UK Customer Experience Awards 2019

Katie Broadbent

Customer Experience Manager

Katie May - Judge at UK Customer Experience Awards 2019

Katie May

Head of Recruitment Project Outsourcing (RPO)

Lisa Akeroyd - Judge at UK Customer Experience Awards 2019

Lisa Akeroyd

Managing Director, Growth

Louise Newman - Judge at UK Customer Experience Awards 2019

Louise Newman

Planning & Implementation Manager

Lynzi Harrison - Judge at UK Customer Experience Awards 2019

Lynzi Harrison

Customer Experience Director

Manoj Mistry - Judge at UK Customer Experience Awards 2019

Manoj Mistry

Director & Founder

Miles C. Thomas - Judge at UK Customer Experience Awards 2019

Miles C. Thomas

Head of Customer Service & Experience

Niranjalee Rajaratne - Judge at UK Customer Experience Awards 2019

Niranjalee Rajaratne

Head of Quality Assurance and Delivery

Patricia John - Judge at UK Customer Experience Awards 2019

Patricia John

Director

Paul Kavanagh - Judge at UK Customer Experience Awards 2019

Paul Kavanagh

MD

Pavitra Bhaskar - Judge at UK Customer Experience Awards 2019

Pavitra Bhaskar

Global Head of Client Services

Pete Evia-Rhodes - Judge at UK Customer Experience Awards 2019

Pete Evia-Rhodes

Director of Customer Value

Pramod Tiwari - Judge at UK Customer Experience Awards 2019

Pramod Tiwari

Senior Director – Consulting – Energy and Utility

Rachel Adlard - Judge at UK Customer Experience Awards 2019

Rachel Adlard

Director of PMO, Professional Services

Ruth Kinsella - Judge at UK Customer Experience Awards 2019

Ruth Kinsella

Director, Co-Creation Partnership Ltd

Sabrina Gross - Judge at UK Customer Experience Awards 2019

Sabrina Gross

Director of Customer Success

Samantha Statham - Judge at UK Customer Experience Awards 2019

Samantha Statham

Group Customer Experience Manager

Sarah Simpson - Judge at UK Customer Experience Awards 2019

Sarah Simpson

Customer Experience Director

Steve Elvins - Judge at UK Customer Experience Awards 2019

Steve Elvins

Senior Director Business Transformation

Stuart Bishop - Judge at UK Customer Experience Awards 2019

Stuart Bishop

Director of Service

Stuart Miller - Judge at UK Customer Experience Awards 2019

Stuart Miller

Customer Director

Sue Amies-King - Judge at UK Customer Experience Awards 2019

Sue Amies-King

Business consultant and NED

Tracey Price - Judge at UK Customer Experience Awards 2019

Tracey Price

Head of Customer Insight & Experience

Victoria Orr - Judge at UK Customer Experience Awards 2019

Victoria Orr

Customer Experience & Product Development Director

Yvan Goupil - Judge at UK Customer Experience Awards 2019

Yvan Goupil

Head of Customer and Marketing Insight

Yvette Wise - Judge at UK Customer Experience Awards 2019

Yvette Wise

Sales Director