Meet the Judges

We are proud of our judges. This page is updated regularly. Come back and check it out from time to time.

Many judge for us regularly, each year and at other awards. Many will be new. 

All our judges apply to judge. This commitment is vital to the credibility of awards and to ensuring a balanced and independent approach.

Judges are selected based on their experience and qualification. We aim to have large panels of independent businessmen and women, enabling us to allocate a reasonable number of entries to each judge to ensure that the evaluation is thorough.

Rob Ettridge - Judge at UK Customer Experience Awards 2019

Rob Ettridge

Partner/ Director, Client Services

John Barr - Judge at UK Customer Experience Awards 2019

John Barr

Customer Experience Director

Paul Weald - Judge at UK Customer Experience Awards 2019

Paul Weald

Contact Centre Innovator

Michelle Ansell - Judge at UK Customer Experience Awards 2019

Michelle Ansell

Managing Partner

Caroline Tan - Judge at UK Customer Experience Awards 2019

Caroline Tan

Director

Olga Wormald - Judge at UK Customer Experience Awards 2019

Olga Wormald

Company Director

Marie Cross - Judge at UK Customer Experience Awards 2019

Marie Cross

Training Director

Marlan Hardie - Judge at UK Customer Experience Awards 2019

Marlan Hardie

People Engagement Officer

Peter Milligan - Judge at UK Customer Experience Awards 2019

Peter Milligan

Founder

Phil Durand - Judge at UK Customer Experience Awards 2019

Phil Durand

Director, Customer Experience Management

Shadi Jamil Al Swairki - Judge at UK Customer Experience Awards 2019

Shadi Jamil Al Swairki

Senior Manager Hospital Services

Stewart Pattinson - Judge at UK Customer Experience Awards 2019

Stewart Pattinson

Director

Tiffany Carpenter - Judge at UK Customer Experience Awards 2019

Tiffany Carpenter

Head of Customer Intelligence Solutions UKI

Brian Ford - Judge at UK Customer Experience Awards 2019

Brian Ford

Vice President - Customer Experience | Customer Services

Catherine Lindsay - Judge at UK Customer Experience Awards 2019

Catherine Lindsay

Head of Customer Experience

Giles Owen - Judge at UK Customer Experience Awards 2019

Giles Owen

Operations Director

Helen Gillett - Judge at UK Customer Experience Awards 2019

Helen Gillett

Managing Director

Kerry Edwards - Judge at UK Customer Experience Awards 2019

Kerry Edwards

Customer Experience Director

Sara Gorman - Judge at UK Customer Experience Awards 2019

Sara Gorman

Programme Director Digital Customer Experience

Sharif-Paul Anton - Judge at UK Customer Experience Awards 2019

Sharif-Paul Anton

General Manager – Customer Support UK & Eire

Waqas Piracha - Judge at UK Customer Experience Awards 2019

Waqas Piracha

Head – Pre-Authorization & Hospital Service Operations

Caroline King - Judge at UK Customer Experience Awards 2019

Caroline King

Sales and Service Director

Chris Chipperfield - Judge at UK Customer Experience Awards 2019

Chris Chipperfield

Head of Customer Service Acceleration

Guy Masters - Judge at UK Customer Experience Awards 2019

Guy Masters

Managing Director

Lisa Akeroyd - Judge at UK Customer Experience Awards 2019

Lisa Akeroyd

Managing Director, Growth

Louise Newman - Judge at UK Customer Experience Awards 2019

Louise Newman

Planning & Implementation Manager

Rachel Adlard - Judge at UK Customer Experience Awards 2019

Rachel Adlard

Director of PMO, Professional Services

Stuart Bishop - Judge at UK Customer Experience Awards 2019

Stuart Bishop

Director of Service

Sue Amies-King - Judge at UK Customer Experience Awards 2019

Sue Amies-King

Business consultant and NED

Yvette Wise - Judge at UK Customer Experience Awards 2019

Yvette Wise

Sales Director

Our Partners