Top 3 reasons to enter
- Our NPS score is +72, with 80% of guests saying they would recommend the Awards
- A full-day celebration of customer experience: presentations throughout the day followed by a glamorous Awards ceremony in the evening
- Detailed feedback reports for every finalist
During the early bird period, which ends on 8th May, entry is £259. You can also enter additional categories for £199 when the order is made together.
After 8th May, entries are £359 and additional categories are £299.*
*VAT of 20% added to all prices.
Choose Your CategorySelect the most appropriate categories to showcase your CX initiatives
Enter Your Initiative (19th June 2020)Select the category/categories of your choice and receive access to the Online Portal, where you write and submit your entry form
Submit Your EntryWrite your entry, which counts for 50% of your final score. Make use of our free case studies, articles and webinars. Ensure to submit your completed entry on the online portal by the end of business on 19th of June 2020
Finalists Announcement (10th July 2020)Get shortlisted by a panel of our most prominent judges
After Entry Deadline
Book Your TableSave 20% when you book a table of 10 in the early bird period. Individual seats also available
Prepare Your PresentationGet ready to present before our panel of independent judges. The presentation should bring your initiative to life, and counts for 50% of your final score
Present Your Initiative and Enjoy the Awards (15th October 2020)As well as presenting your initiative, you can enjoy a memorable day of celebration, learning and networking at the Awards Finals
Receive Your Feedback ReportContaining competitors’ scores and judges’ comments, your feedback report will give you detailed, specific feedback on your written entry and presentation that will help you refine your strategy going forward
Everyone who enters the Awards deserves the chance to do well. That’s why we’ve prepared a Plan2Win document. With tips on category selection and writing a successful entry, it’s a great guide for your Awards journey!
Scoring of Entries Document
See the criteria against which your written entry and presentation will be scored
How to write your entry Webinar
Awards Expert Donna O'Toole will help you prepare your winning entry with top tips on how to win over the judges.
Frequently asked Questions