How to Enter

How to enter the Awards

Start Your Journey

  • 1

    Book a call with Consultant

    Our Awards Consultants will make your journey award winning
    Book a call
  • 2

    Enter Your Initiative

    Select the category/categories of your choice and receive access to the Online Portal, where you write and submit your entry form
    Register your interest
  • 3

    Submit Your Entry

    Write your entry, which counts for 50% of your final score. Make use of our free case studies, articles and webinars. Ensure to submit your completed entry on the online portal by the end of business on 7th of August 2020

How to enter the Awards

Finalists Announcement

Get shortlisted by a panel of our most prominent judges.
Finalists Announcement will be on 28th August 2020.

After Being Shortlisted

  • 4

    Book Your Place

    Finalists Tickets for up to 5 people full access to up to 150 open finalists presentations and CXTrendTalks.
  • 5

    Prepare Your Presentation

    Get ready to present before our panel of independent judges. The presentation should bring your initiative to life, and counts for 50% of your final score
  • 6

    Awards Finals

    As well as presenting your initiative, you can enjoy a memorable day of celebration, learning and networking at the Awards Finals
  • 7

    Awards Ceremony

    The awards ceremony takes an hour or so in the afternoon and its online from start to finish. It will begin about an hour after judging finishes. A special host who runs the awards ceremony announces the awards presenters.

After Awards Finals and Ceremony

  • 8

    Receive Your Feedback Report

    Containing competitors’ scores and judges’ comments, your feedback report will give you detailed, specific feedback on your written entry and presentation that will help you refine your strategy going forward

Book Tickets
Reasons to enter

Top 3 reasons to enter

  • Our NPS score is +72, with 80% of guests saying they would recommend the Awards
  • A full-day celebration of customer experience: presentations throughout the day followed by a glamorous Awards ceremony in the evening
  • Detailed feedback reports for every finalist

Entries are £359 and additional categories are £299.*

*VAT of 20% added to all prices.

Register your interest


Plan2Win Document

Everyone who enters the Awards deserves the chance to do well. That’s why we’ve prepared a Plan2Win document. With tips on category selection and writing a successful entry, it’s a great guide for your Awards journey!


Other valuable resources

Find all the resources you need including: webinars, guides, case studies


Frequently asked Questions

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