Future is CX


Supported by CXPA, the Future is CX Conference gathers winning CX success stories from Customer Experience Awards as well as a futuristic approach to CX. What is the role of artificial intelligence, how is digital transformation impacting traditional customer experience and what tech advancements can we expect in the future are just some of the topics we expect to be covered in 2020 conference.

In 2018, the conference was held at the Microsoft UK headquarters and hosted speakers from Forrester, Microsoft and Business Stream among others.

The Awards Ceremony

Once all the presentations are finished, we gather in Wembley’s Great Hall for the Awards Ceremony.

In our experience, those who bring their teams with them have the best Awards experience. Celebrating your CX success with those that made it possible makes the whole event more special.

There will be a delicious three-course meal, spellbinding entertainment and, of course, the Awards themselves. We also run a charity raffle for Barnardo’s with some amazing prizes.

Once the ceremony is over, hit the dancefloor and enjoy the tunes into the early hours of the morning!

Spend more, save more!

There are two main ways to save: booking in the early bird period, and booking multiple seats.

When you combine these savings, you can get some really good deals - savings go as high as 20% when you book a table of 10 in the early bird period!*

*Savings calculated compared to individual seat prices without savings.

Early bird booking prices (end 21st August)

Individual seat: £399

5 seats: £1895 (save 16%)

Table of 10: £3595 (save 20%)

Regular booking prices (until 18th September)

Individual seat: £449

5 seats: £2135 (save 5%)

Table of 10: £4045 (save 10%)

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At the event, you can maximise your exposure by becoming a sponsor or exhibitor.

Find out more