The Awards are a full-day experience, held at the legendary Wembley Stadium.From 9am to 5pm, finalists present their initiatives in front of independent judging panels: this is the Awards Finals. Many of these are open to spectators, so you’ll have the opportunity to attend open presentations throughout the day and see dozens of examples of top customer experience. Before or after your presentation, you can also network with hundreds of other CX professionals.
During Kantar’s research, it emerged that our customers would like to hear from CX specialists during the Finals, so we’re organising what we are calling #CXtrendstalks.
8 leading specialists from highly respected organisations will share their research and opinions on what is hot in CX and what is not. We already have Kantar confirmed as a speaker, and we will be announcing the rest soon. (if you would like this to be you click here).
These opportunities to learn and connect make the Awards a distinctive, holistic experience.
Once all the presentations are finished, we gather in Wembley’s Great Hall for the Awards Ceremony.
In our experience, those who bring their teams with them have the best Awards experience. Celebrating your CX success with those that made it possible makes the whole event more special.
There will be a delicious three-course meal, spellbinding entertainment and, of course, the Awards themselves. We also run a charity raffle for Barnardo’s with some amazing prizes.
Once the ceremony is over, hit the dancefloor and enjoy the tunes into the early hours of the morning!
There are two main ways to save: booking in the early bird period, and booking multiple seats.
When you combine these savings, you can get some really good deals - savings go as high as 20% when you book a table of 10 in the early bird period!*
*Savings calculated compared to individual seat prices without savings.
Early bird booking prices (end 21st August)Individual seat: £399
5 seats: £1895 (save 16%)
Table of 10: £3595 (save 20%)
Regular booking prices (until 18th September)Individual seat: £449
5 seats: £2135 (save 5%)
Table of 10: £4045 (save 10%)
Award Winners Packages – non awards ceremony attendees.More Info
At the event, you can maximise your exposure by becoming a sponsor or exhibitor.