Apply to Judge

To put our finalists to the test, we rely on an expert panel of judges who will shape the future of customer experience through insightful feedback and rigorous scoring. This year we are looking for astute individuals to form our panel of independent and impartial judges.

Judging at the UK Customer Experience Awards 2019 is a great way to share your knowledge and experience, and at the same time, you have the valuable opportunity to hear customer experience initiatives first hand from cross-sector organisations. You can also raise your profile, network with other business leaders, and of course celebrate at the ceremony with the finalists and winners!

"I am delighted to be judging for the 4th consecutive year at the UK Customer Experience Awards. These Awards provide a fantastic opportunity to meet some interesting people and see the future development of customer experience in the UK"
Rob Dermott, Director at PSD Group

"The standard of entries in my category was very high and the passion for delivering great customer experiences shone through. The quality of the organisation at the event was fantastic and I hope I will be able to be involved again next year!"
Joanna Hetherington, Transformation Program Director at Avis Budget Group



first-hand from other professionals (in your judging category) representing a range of organisations sharing some of the latest ideas about delivering a great customer experience


your knowledge and experience to assess entries both online and from face to face presentations – giving you the opportunity to learn, ask questions and clarify important elements


scores and written comments to entrants – which go on to make up part of their feedback reports, helping them continuously improve their customer experience



your credibility – both from your presence at the awards and from the inclusion of your role in your CV.


with the other judges and finalists at the Awards Finals.


the awards finals.

Have access

the awards judge logo and a promotional card for your use in e.g. your email signatures, on LinkedIn and Twitter.

Be included

on the "meet the judges" webpage with your personal profile and company logo and within the awards e-Brochure provided to all attendees.


of your judge profile to over 10,000 followers on our social media channels plus a post on LinkedIn across more than 100,000 connections.


of your judge profile which is included in our weekly "meet the judges" email that has a 50,000 distribution - with average opens of 10,000.


contributions to Customer Experience Magazine (which has almost 45,000 subscribers) .


being involved in our conference for the relevant Awards which will be held post awards.


credibility and develop your personal and professional brand - align yourself to a prestigious awards programme endorsed by the Cranfield School of Management.


a thought-leader within your field - what better way to position yourself as a thought - leader than to share your insight with our finalists?


initiatives to influence your own journey - in an ever - changing business landscape, judging provides an opportunity to learn about the latest innovations.


with fellow judges as well as inspiring finalists - the unique open atmosphere of the finals allows you to make connections with many other cross-sector companies.


PR potential through social media engagement and blogs - becoming a judge is an achievement to be proud of, so shout about your experience on your social media channels.


From exposure within the Customer Experience Magazine - Awards International welcomes editorial content from judges and will share your profile with its 42,000 readers.


future business strategies - your feedback can have a real impact on the development of a brand’s future initiatives.


We are looking for a diverse team of judges with a range of knowledge and skills to provide judging panels with a robust mix of business expertise.

Therefore, we are looking for applicants who meet one or more of the following criteria:

Have knowledge, skills and/or experience in a variety of business disciplines

Have substantial business experience

Hold a relevant business qualification or belong to a relevant academic establishment e.g. a business school

Have a passion for the delivery of exceptional business performance

So, if this sounds like you, please send in your CV/profile to in order to apply to be a judge at the UK Customer Experience Awards 2019.

Please note: If you have judged at one of our awards before, you will not be required to send another copy of your CV.


Early bird fee for the judging package is £399+vat and includes:

  • your seat at the gala dinner and awards ceremony
  • a personalised judge’s logo to use on your business stationery, social media profile, and website or blog
  • a judge’s announcement graphic shared across our online network
  • the inclusion of a personal profile and logo on the "meet the judges" webpage
  • plus much more – contact our team today

Early bird offer ends August 22nd 2019, and the regular price is £449.

If you would like to discuss applying to judge at the UK Customer Experience Awards 2019 please call Lisa Bailey on 01223 911755/07462 930880 or complete the form below.