Apply to Judge

To put our finalists to the test, we rely on an expert panel of judges who will shape the future of customer experience through insightful feedback and rigorous scoring. This year we are looking for astute individuals to form our panel of independent and impartial judges.

Judging at the UK Customer Experience Awards 2019 is a great way to share your knowledge and experience, and at the same time, you have the valuable opportunity to hear customer experience initiatives first hand from cross-sector organisations. You can also raise your profile, network with other business leaders, and of course celebrate at the ceremony with the finalists and winners!

"I am delighted to be judging for the 4th consecutive year at the UK Customer Experience Awards. These Awards provide a fantastic opportunity to meet some interesting people and see the future development of customer experience in the UK"
Rob Dermott, Director at PSD Group

"The standard of entries in my category was very high and the passion for delivering great customer experiences shone through. The quality of the organisation at the event was fantastic and I hope I will be able to be involved again next year!"
Joanna Hetherington, Transformation Program Director at Avis Budget Group



first-hand from other professionals (in your judging category) representing a range of organisations sharing some of the latest ideas about delivering a great customer experience


your knowledge and experience to assess entries both online and from face to face presentations – giving you the opportunity to learn, ask questions and clarify important elements


scores and written comments to entrants – which go on to make up part of their feedback reports, helping them continuously improve their customer experience


Inspire other Finalists with your expertise and offer guidance on how they can improve their strategy.

Discover the latest innovations and stay up-to-date in an ever-changing business landscape.

Provide constructive feedback on the entries and presentations to be included within the post-award finalist reports

Network with the other judges and finalists at the Awards.

Attend a luxurious gala dinner and Awards ceremony in the evening

Submit thought leadership and other contributions to 23,000 subscribers through Customer Experience Magazine.

Discuss being involved in our Winning With Complaint Handling Conference.

Develop your personal and professional brand.

Use a promotional card and Awards judge logo on your social media.


We are looking for a diverse team of judges with a range of knowledge and skills to provide judging panels with a robust mix of business expertise.

Therefore, we are looking for applicants who meet one or more of the following criteria:

Have knowledge, skills and/or experience in a variety of business disciplines

Have substantial business experience

Hold a relevant business qualification or belong to a relevant academic establishment e.g. a business school

Have a passion for the delivery of exceptional business performance

So, if this sounds like you, please send in your CV/profile to in order to apply to be a judge at the UK Customer Experience Awards 2019.

Please note: If you have judged at one of our awards before, you will not be required to send another copy of your CV.


Early bird fee for the judging package is £399+vat and includes:

  • your seat at the gala dinner and awards ceremony
  • a personalised judge’s logo to use on your business stationery, social media profile, and website or blog
  • a judge’s announcement graphic shared across our online network
  • the inclusion of a personal profile and logo on the "meet the judges" webpage
  • plus much more – contact our team today

Early bird offer ends August 22nd 2019, and the regular price is £449.

VAT will be added to all prices at the rate of 20%. Payment terms are immediate payment.

If you would like to discuss applying to judge at the UK Customer Experience Awards 2019 please call Lisa Bailey on 01223 911755/07462 930880 or complete the form below.